New cable was cut within the Arabian Gulf
This statement is a follow on to the degradation of the international voice call service on Tuesday, 30 January due to the cuts on submarine cables of FLAG Europe-Asia and SEA-ME-WE4, that occurred at approx 12km north of Alexandria. This incident, which has been largely covered by the local, regional and international media over the past two days, impacted international and regional telecoms services from operators across the Gulf, Egypt Middle East and India.
du has been informed a few hours ago of a new incident on the FLAG FALCON cable, where a new cable was cut within the Arabian Gulf. The cause of damage and exact location have not yet been identified.
The new development has added further complications to the existing cuts on the FLAG Europe-Asia and SEA-ME-WE4 cables. This morning’s cable cut has impacted all international voice calls through the du network. Severe congestion and degradation of international voice calls have occurred as a result of this morning's incident. National calls, national SMS and internet access were not and continue not to be affected by this new incident.
du contacted Etisalat promptly and started rerouting its international voice traffic through some of Etisalat’s international routes with immediate effect.
This new incident like the previous one is not under du’s control. However, du is committed to keep its customers informed and updated on developments in this regard. (PR)
du has been informed a few hours ago of a new incident on the FLAG FALCON cable, where a new cable was cut within the Arabian Gulf. The cause of damage and exact location have not yet been identified.
The new development has added further complications to the existing cuts on the FLAG Europe-Asia and SEA-ME-WE4 cables. This morning’s cable cut has impacted all international voice calls through the du network. Severe congestion and degradation of international voice calls have occurred as a result of this morning's incident. National calls, national SMS and internet access were not and continue not to be affected by this new incident.
du contacted Etisalat promptly and started rerouting its international voice traffic through some of Etisalat’s international routes with immediate effect.
This new incident like the previous one is not under du’s control. However, du is committed to keep its customers informed and updated on developments in this regard. (PR)
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