Update on submarine cable cuts
du has been informed that the cuts on both FLAG and SEA-ME-WE4 cables occurred at approx 12km north of Alexandria. This incident has impacted international and regional telecom services from operators across the Gulf, Egypt Middle East and India. The two cables are 400m apart at this point which suggests that a ship has dragged its anchor through both cables.
FLAG and SEA-ME-WE4 have activated their emergency repair process. Given the proximity of the two systems, it is likely that one ship will do both repairs. While no schedule is available yet for the repair, initial estimates indicate it will take at least two weeks to repair the FLAG cable.
du has implemented a new routing plan to re-route its international outbound voice traffic on other available routes and secured more capacity for internet access in order to provide our customers service that is as close to normal levels as possible.
du is continuously monitoring the performance of its international outbound voice service and making adjustments to minimize the impact on our customers. (PR)
FLAG and SEA-ME-WE4 have activated their emergency repair process. Given the proximity of the two systems, it is likely that one ship will do both repairs. While no schedule is available yet for the repair, initial estimates indicate it will take at least two weeks to repair the FLAG cable.
du has implemented a new routing plan to re-route its international outbound voice traffic on other available routes and secured more capacity for internet access in order to provide our customers service that is as close to normal levels as possible.
du is continuously monitoring the performance of its international outbound voice service and making adjustments to minimize the impact on our customers. (PR)
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