New Licensing Agency to be responsible for drivers & vechicles
HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, issued a Decision to establish Licensing Agency as part of the set up of Roads & Transport Authority (RTA) and appoint Ahmed Bahrouzyan as a CEO of the said Agency.
According to the Decision, Licensing Agency is vested with the responsibility for licensing driving institutes & centers, as well as qualifying & training instructors & inspectors of drivers & vehicles. It is also responsible for testing & licensing of drivers & vehicles along with endorsing the conditions & guidelines governing training of drivers. It will also assume responsibility for regulating number plates and managing public auctions of number plates. Other tasks of the Agency include developing & updating databases of drivers & vehicles, issuing No Objection Certificates in respect of commercial & tourist activities related to transport, in addition to controlling the performance of driving institutes, vehicle testers and commercial activities of transport.
The CEO of Licensing Agency will oversee the administrative affairs of the Agency, prepare a work plan of the Agency together with its annual budget estimates for submission to the Chairman of the Board & Executive Director of the RTA. The CEO has to implement the approved annual plan of the Agency, realize the targeted performance results, submit the periodical performance reports to the Chairman of the Board & Executive Director of the RTA, and draft legislations related to the business of the Agency.
The Decision provided for transferring the roles, jurisdictions and the organizational units concerned with licensing at various RTA agencies, along with their employees, to the Licensing Agency.
The Chairman of the Board and Executive Director of the RTA, chaired by H.E. Mattar Al Tayer, Chairman of the Board and Executive Director of the RTA, endorsed the Organizational Chart of the Licensing Agency along with its departments. Beside the CEO Office, and Quality, Health, Safety & Environment Section, the Organizational Chart of the Agency includes five departments; Training & Qualifying of Drivers Dep?t, Licensing of Drivers Dep?t, Licensing of Vehicles Dep?t, Control & Inspection Dep?t, and Commercial Transport Dep?t.
''The establishment of the Licensing Agency has come as a result of a detailed study carried out by the RTA with a view to identify the exact situation of the Licensing Dep't under Traffic & Roads Agency and its performance over the last two years," commnetd Mattar Al Tayer.
"Assessment was made for the points of strength and weakness experienced by the Dep't. The Study also explored in detail the prevailing global practices and the underlying factors of the trend in many countries to establish independent licensing & registration agencies," he added.
He further pointed out that the aim of establishing an agency dedicated to licensing is to enhance the level of services rendered so as to win customer satisfaction. It also aims at educating and heightening the awareness of all types of road users, who are the key factor causing traffic accidents. The Decision to establish the Agency is also dictated by the increasing numbers of licensed drivers in the emirate, as the number of driving licenses issued last year reached 89,475 licenses. The number of registered vehicles hit 848,357 vehicles of which 802,376 are light vehicles and 45,981 are heavy trucks.
Among other reasons for establishing the Agency is the need to focus on the specialized roles of the Agency, which are based on a single strategy and operational plans reflecting its key objectives and goals. Licensing is an activity of broad-based interaction with customers; a matter which warrants putting much focus on customers.
There is also a need to enhance monitoring and inspection of heavy vehicles, which have substantial contribution in the increasing percentage of traffic accidents. WAM
According to the Decision, Licensing Agency is vested with the responsibility for licensing driving institutes & centers, as well as qualifying & training instructors & inspectors of drivers & vehicles. It is also responsible for testing & licensing of drivers & vehicles along with endorsing the conditions & guidelines governing training of drivers. It will also assume responsibility for regulating number plates and managing public auctions of number plates. Other tasks of the Agency include developing & updating databases of drivers & vehicles, issuing No Objection Certificates in respect of commercial & tourist activities related to transport, in addition to controlling the performance of driving institutes, vehicle testers and commercial activities of transport.
The CEO of Licensing Agency will oversee the administrative affairs of the Agency, prepare a work plan of the Agency together with its annual budget estimates for submission to the Chairman of the Board & Executive Director of the RTA. The CEO has to implement the approved annual plan of the Agency, realize the targeted performance results, submit the periodical performance reports to the Chairman of the Board & Executive Director of the RTA, and draft legislations related to the business of the Agency.
The Decision provided for transferring the roles, jurisdictions and the organizational units concerned with licensing at various RTA agencies, along with their employees, to the Licensing Agency.
The Chairman of the Board and Executive Director of the RTA, chaired by H.E. Mattar Al Tayer, Chairman of the Board and Executive Director of the RTA, endorsed the Organizational Chart of the Licensing Agency along with its departments. Beside the CEO Office, and Quality, Health, Safety & Environment Section, the Organizational Chart of the Agency includes five departments; Training & Qualifying of Drivers Dep?t, Licensing of Drivers Dep?t, Licensing of Vehicles Dep?t, Control & Inspection Dep?t, and Commercial Transport Dep?t.
''The establishment of the Licensing Agency has come as a result of a detailed study carried out by the RTA with a view to identify the exact situation of the Licensing Dep't under Traffic & Roads Agency and its performance over the last two years," commnetd Mattar Al Tayer.
"Assessment was made for the points of strength and weakness experienced by the Dep't. The Study also explored in detail the prevailing global practices and the underlying factors of the trend in many countries to establish independent licensing & registration agencies," he added.
He further pointed out that the aim of establishing an agency dedicated to licensing is to enhance the level of services rendered so as to win customer satisfaction. It also aims at educating and heightening the awareness of all types of road users, who are the key factor causing traffic accidents. The Decision to establish the Agency is also dictated by the increasing numbers of licensed drivers in the emirate, as the number of driving licenses issued last year reached 89,475 licenses. The number of registered vehicles hit 848,357 vehicles of which 802,376 are light vehicles and 45,981 are heavy trucks.
Among other reasons for establishing the Agency is the need to focus on the specialized roles of the Agency, which are based on a single strategy and operational plans reflecting its key objectives and goals. Licensing is an activity of broad-based interaction with customers; a matter which warrants putting much focus on customers.
There is also a need to enhance monitoring and inspection of heavy vehicles, which have substantial contribution in the increasing percentage of traffic accidents. WAM
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