Middle East 5

Etisalat named best telecom operator of the year in MENA

The 2007 has been named officially the year of Etisalat for its local and international successes in an award ceremony held Monday in Dubai.
The organizers of the Telecom World Middle East Awards presented Etisalat with the title *Best Overall Operator in 2007*.

The award was contended by all fixed and mobile network operators or service providers who have a service offering in the Middle East.
A panel of international judges reviewed the entries paying particular attention to excellence in quality of service, reliability and customer service as well as the operators ability to demonstrate a strong service portfolio, technological innovation and a strong management structure able to secure the future growth and development of the business.
Mohammad Hassan Omran, Chairman, Etisalat, said: "This award is a testament to the hard work of all of our staff in the UAE and across all the subsidiary companies which make up the Etisalat family of companies. It sets a new benchmark for ourselves and the industry, one which we will endeavor to raise higher again in 2008." Etisalat was highly rated on its ability to address customer needs in terms of service, reliability and customer service; to provide a strong and innovative service offering and for the leadership of its management which continues to inspire record Revenue generation and growth Mohammed Khalfan Al Qamzi, CEO, Etisalat, said: "This has been our year - with the local market seeing overwhelming growth in both mobile and Internet penetration and the explosive adoption of new value added services. With the successful restructuring and transformation of our company into a customer focused organsiation, we definitely see that 2007 has been the year of Etisalat." The Telecom World Middle East Award was organized by international conference planners Terrapinn and was attended by senior telecom industry figures from the Gulf, , America, Europe and Asia.
Mathew Wallhead, General Manager, Telecom World Awards, said: "On behalf of Terrapin I congratulate Etisalat on winning the *overall operator of the year*, an award they have earned for their successful transformation into a leading international operator, and establishing new quality benchmarks in the face of local competition."
'Terrapin established the Telecom World Awards Middle East to celebrate the achievements of operators in the MENA region. There were many excellent entries, which were reviewed in a very robust judging process. We would like to thank all those who participated in making this event a celebration of success,''he added. Source

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