The Roads and Transport Authority (RTA) has launched a new group of integrated services on Salik website www.salik.ae which offers motorists a chance to get detailed information on their Salik account. The Authority has also enhanced the performance of the call center through launching the new Interactive Voice Response (IVR) services. The new web services enable motorists to check their balance accounts and view the number of crossings through the toll gates located at Garhoud Bridge and Sheikh Zayed Road near Mall of the Emirates. These services will also allow subscribers to amend their personal data and print out financial statements. Motorists are now able to check their accounts through the new IVR service offered by the call center by calling Salik 800- 72545 and following the voice instructions. "The RTA is keen to offer Salik subscribers the most practical and integrated services," Eng. Salah Mohd Al Marzouqi, Director of Intelligent Traffic Systems Manager, said. "The RTA is also negotiating with several financial institutions to add the recharging service on Salik's website," he added. "When cars pass the area located between the toll gates (Al Garhoud and Al Barsha) motorists will not be charged. The toll fees will be deducted only when the cars pass under toll gates," Al Marzouqi said. "Motorists who don't want to use the toll roads can use Dubai Crossing Road, which links Sharjah with Abu Dhabi, the Emirates Road that has been expanded from 3 to 6 lanes, and the floating bridge, which links the end of Al Ittihad street near City Centre to Al Riyadh Street in Bur Dubai.The floating bridge is decreasing the traffic on Al Maktoum Bridge considerably as it can take up to 6000 vehicles during rush hour," Salah Al Marzouqi added. The RTA has installed signboards to guide motorists to the toll gates located at Garhoud Bridge and Sheikh Zayed Road (Al Barsha Gate) near Mall of the Emirates, and also installed wayside signboards on the way- ins to Dubai to guide motorists to the toll areas, in addition to the current installment of another signboards that lay before the petrol stations which guide motorists on Salik point of sales. Source
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